> For the complete documentation index, see [llms.txt](https://docs.nftbutler.io/nft-butler/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.nftbutler.io/nft-butler/more-resources/faq/fresh-installation-of-nft-butler.md).

# Fresh Installation of NFT Butler

This is a short guide on how to do a full reset of NFT Butler - recommended if butler feels slower than before, or if odd behavior appears after running Butler for several months on a VPS.

**Mac:** Steps to do a fresh installation on Mac: 

1. Close Butler, and move the App to the Trash bin 
2. In your Keychain Access there should be Keys stored called NFTButler --> Delete them
3. Delete this folder on your Mac: \~/Library/Application Support/NFTButler
4. Download it from the [homepage ](https://www.nftbutler.io/)and do a fresh install 

**Windows:** Steps to do a fresh installation on Windows: 

1. Close Butler
2. Delete the following folders

```
C:\Users\<user>\AppData\Local\NFTButler
C:\Users\<user>\AppData\Roaming\NFTButler
```

<figure><img src="/files/ZCTNgMFbcj6jHUC4tgtS" alt=""><figcaption><p>Simply copy-paste the path if you've trouble finding the folder.</p></figcaption></figure>

3. download the latest Butler version <https://nftbutler.io/>&#x20;
4. Install and start Butler&#x20;

**Impact of the Cleanup:**

* Tasks will NOT be lost and get pulled from the backend again
* Task progress and logs will be lost and all tasks will start from scratch
* You'll have to add your wallets again and set your settings
* All CTOs will be unscheduled. Those which should run need to be played again