How to reset all tasks and local Database in case of major issues

In general you can reset your task logs & progress in NFT Butler with Settings --> Support --> Reset local DB. If you still experience issues please proceed with a full manual reset:

Mac

1. Close the NFT Butler application

2. Open Finder and click Go --> Go To folder

3. Copy/paste the following path ~/Library/Application Support/NFTButler/

3. Delete: nft-butler-db-<user_id>.json & redis-dump.rdb

4. This will reset all tasks and cleanup all stored jobs to ensure a completely fresh runtime environment

5. Start Butler

Windows

1. Close the NFT Butler application

2. Enable showing hidden folders and files: https://support.microsoft.com/en-us/windows/view-hidden-files-and-folders-in-windows-97fbc472-c603-9d90-91d0-1166d1d9f4b5

3. Open Explorer and go to: C:\Users<Username>\AppData\Roaming\NFTbutler

4. Delete: nft-butler-db-<user_id>.json & redis-dump.rdb

   
5. This will reset all tasks and cleanup all stored jobs to ensure a completely fresh runtime environment

6. Start Butler