> For the complete documentation index, see [llms.txt](https://docs.nftbutler.io/nft-butler/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.nftbutler.io/nft-butler/more-resources/faq/reset-all-tasks-and-local-database-in-case-of-major-issues.md).

# Reset all tasks and Local Database in case of major issues

In general you can reset your task logs & progress in NFT Butler with **Settings --> Support --> Reset local DB.** If you still experience issues please proceed with a full manual reset: 

## **Mac**

1. Close the NFT Butler application
2. Open Finder and click Go --> Go To folder
3. Copy/paste the following path `~/Library/Application Support/NFTButler/`

![](/files/p5WFQdgNgLujVXdZgq0Z)

4. Delete the following files:

* `nft-butler-db-<user_id>.json`
* `nft-butler-collection-task-db-<user_id>.json`
* `nft-butler-token-task-db-<user_id>.json`
* `redis-dump.rdb`

![](/files/sHqoCIFrND2qKo6WECSo)

5. This will reset all tasks and cleanup all stored jobs to ensure a completely fresh runtime environment
6. Start NFT Butler again

## **Windows**

1. Close the NFT Butler application
2. Enable showing hidden folders and files: <https://support.microsoft.com/en-us/windows/view-hidden-files-and-folders-in-windows-97fbc472-c603-9d90-91d0-1166d1d9f4b5>
3. Open Explorer and go to: `C:\Users<Username>\AppData\Roaming\NFTbutler`
4. Delete the following files:

* `nft-butler-db-<user_id>.json`
* `nft-butler-collection-task-db-<user_id>.json`
* `nft-butler-token-task-db-<user_id>.json`
* `redis-dump.rdb`

<figure><img src="/files/naylmj6fUoD0RgrtvP9e" alt=""><figcaption><p>Delete all nft-butler-db and redis-dump.rdb for the cleanup</p></figcaption></figure>

5. This will reset all tasks and cleanup all stored jobs to ensure a completely fresh runtime environment
6. Start NFT Butler again