# Reset all tasks and Local Database in case of major issues

In general you can reset your task logs & progress in NFT Butler with **Settings --> Support --> Reset local DB.** If you still experience issues please proceed with a full manual reset: 

## **Mac**

1. Close the NFT Butler application
2. Open Finder and click Go --> Go To folder
3. Copy/paste the following path `~/Library/Application Support/NFTButler/`

![](https://156458129-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FUpGMSshbhuSUXHzoKrTn%2Fuploads%2Fe2ijgo17R1FYQPqAXAtK%2Flocation2.png?alt=media\&token=263b302d-4d4b-4d0b-a206-f0fa4ed641d2)

4. Delete the following files:

* `nft-butler-db-<user_id>.json`
* `nft-butler-collection-task-db-<user_id>.json`
* `nft-butler-token-task-db-<user_id>.json`
* `redis-dump.rdb`

![](https://156458129-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FUpGMSshbhuSUXHzoKrTn%2Fuploads%2Fbip7PSowzmoR6fNbeFrr%2Ffile2.png?alt=media\&token=8f79daca-6096-4eb9-81a6-88e9efad649b)

5. This will reset all tasks and cleanup all stored jobs to ensure a completely fresh runtime environment
6. Start NFT Butler again

## **Windows**

1. Close the NFT Butler application
2. Enable showing hidden folders and files: <https://support.microsoft.com/en-us/windows/view-hidden-files-and-folders-in-windows-97fbc472-c603-9d90-91d0-1166d1d9f4b5>
3. Open Explorer and go to: `C:\Users<Username>\AppData\Roaming\NFTbutler`
4. Delete the following files:

* `nft-butler-db-<user_id>.json`
* `nft-butler-collection-task-db-<user_id>.json`
* `nft-butler-token-task-db-<user_id>.json`
* `redis-dump.rdb`

<figure><img src="https://156458129-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FUpGMSshbhuSUXHzoKrTn%2Fuploads%2Fz7N0vL9vZt1k1H8DLgO3%2Fimage.png?alt=media&#x26;token=0f264481-284c-41ad-aa67-6c9a66dcdae4" alt=""><figcaption><p>Delete all nft-butler-db and redis-dump.rdb for the cleanup</p></figcaption></figure>

5. This will reset all tasks and cleanup all stored jobs to ensure a completely fresh runtime environment
6. Start NFT Butler again