Reset all tasks and Local Database in case of major issues

In general you can reset your task logs & progress in NFT Butler with Settings --> Support --> Reset local DB. If you still experience issues please proceed with a full manual reset:

Mac

  1. Close the NFT Butler application

  2. Open Finder and click Go --> Go To folder

  3. Copy/paste the following path ~/Library/Application Support/NFTButler/

  1. Delete the following files:

  • nft-butler-db-<user_id>.json

  • nft-butler-collection-task-db-<user_id>.json

  • nft-butler-token-task-db-<user_id>.json

  • redis-dump.rdb

  1. This will reset all tasks and cleanup all stored jobs to ensure a completely fresh runtime environment

  2. Start NFT Butler again

Windows

  1. Close the NFT Butler application

  2. Enable showing hidden folders and files: https://support.microsoft.com/en-us/windows/view-hidden-files-and-folders-in-windows-97fbc472-c603-9d90-91d0-1166d1d9f4b5

  3. Open Explorer and go to: C:\Users<Username>\AppData\Roaming\NFTbutler

  4. Delete the following files:

  • nft-butler-db-<user_id>.json

  • nft-butler-collection-task-db-<user_id>.json

  • nft-butler-token-task-db-<user_id>.json

  • redis-dump.rdb

Delete all nft-butler-db and redis-dump.rdb for the cleanup

  1. This will reset all tasks and cleanup all stored jobs to ensure a completely fresh runtime environment

  2. Start NFT Butler again

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